Shipping policy

Shipping Policy

At ENVOR, we aim to deliver your pet’s favorite products quickly and safely — right to your doorstep.

📦 Processing Time

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Once your order is shipped, you’ll receive a confirmation email with a tracking number so you can follow your package’s journey.

🚚 Shipping Time

We partner with reliable suppliers to ensure safe and timely delivery.

  • Canada: 7–15 business days

  • United States: 10–20 business days
    (Delivery times may vary slightly based on your location and the specific product.)

🌎 International Shipping

Currently, we primarily ship within Canada and the United States.
If you’re outside these regions, please contact us before ordering to check availability.

💰 Shipping Costs

  • Shipping costs are calculated at checkout based on your delivery address and order size.

  • From time to time, we offer Free Shipping promotions — watch for them on our homepage!

📬 Tracking Your Order

Once your order ships, you’ll receive an email containing your tracking number and a link to monitor delivery progress.

If you do not receive tracking details within 5 days, please contact us at shopenvor@gmail.com.